Angela Vithoulkas is a sme specialist, a proven expert in customer success and founder of SME TV. She is also the content editor of the SME Association of Australia. For more than three decades Angela has forged a successful career in public, business, and corporate life. Vithoulkas's business experience spans more than 3 decades, having bought, sold, and built dozens of businesses and employed hundreds of people. As a leader in customer success, she has helped business owners achieve customer-driven growth by elevating their business practices. Angela believes that customer experience is a journey, not a destination.